Cookie Policy

Last updated: September 27, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website or use our CareFlow Pro platform. They help us provide you with a better experience by remembering your preferences and improving our services.

2. How We Use Cookies

We use cookies for:

  • Essential cookies: Required for the platform to function properly
  • Performance cookies: Help us understand how you use our service
  • Functional cookies: Remember your preferences and settings
  • Authentication cookies: Keep you logged in securely

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include authentication tokens, session management, and security features.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Preference Cookies

These cookies remember your preferences such as language settings, theme preferences, and other customization options.

4. Managing Cookies

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to block or delete cookies
  • Platform settings: You can manage preferences within CareFlow Pro
  • Third-party tools: Use privacy tools to manage tracking

5. Third-Party Cookies

We may use trusted third-party services that set cookies for analytics, security, and performance monitoring. These services have their own privacy policies and cookie practices.

6. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Alternative Care Systems Ltd

Email: privacy@alternativecaresystems.com

Phone: 0800 123 4567

Address: 123 Care Street, London, SW1A 1AA