Data Retention Policy

This policy explains how long ACS retains personal data and the legal requirements that govern our retention practices.

Last updated: 11 June 2026Version: 1.0

Policy Overview

ACS is committed to retaining personal data only for as long as necessary for the purposes for which it was collected, and in accordance with our legal obligations. This policy sets out our standard retention periods for different types of data and the legal basis for those periods.

We apply a risk-based approach to data retention, balancing our obligations to preserve records for safeguarding, regulatory compliance, and legal defence with our duty to minimise data holding in line with GDPR principles.

Legal Framework: Our retention practices are designed to comply with GDPR, the Data Protection Act 2018, Ofsted regulations, employment law, and safeguarding statutory guidance.

Core Principles

  • Data Minimisation: We retain only the data necessary for legal, regulatory, and operational requirements
  • Time Limitation: Data is not retained for longer than necessary for its intended purpose
  • Secure Disposal: When data is deleted, it is securely removed in accordance with our security policies
  • Legal Compliance: We comply with all legal requirements to retain specific records for defined periods
  • Safeguarding Exception: Records related to safeguarding concerns may be retained indefinitely for child protection

Staff Records Retention

Staff records are retained in accordance with employment law and regulatory requirements.

Record TypeRetention PeriodLegal Basis
DBS checks and safeguarding clearanceUntil staff member leaves + 75 years (or 100 years from birth)Safeguarding statutory guidance
Employment contract & personnel fileUntil staff member leaves + 6 yearsLimitation Act 1980
Training records & certificatesUntil staff member leaves + 6 yearsOfsted regulatory requirements
Supervision & appraisal recordsUntil staff member leaves + 6 yearsEmployment law & best practice
Disciplinary & grievance recordsUntil resolved + 6 years (or indefinitely if unresolved)Employment law & ACAS guidance
Shift records & timesheets2 years after year endHMRC requirements
Sickness & absence recordsUntil staff member leaves + 3 yearsStatutory Sick Pay regulations
Pre-employment checks & referencesUntil staff member leaves + 6 yearsOfsted regulatory requirements
Accident & incident reports (staff)3 years from date of reportRIDDOR regulations (if reportable)
Policy acknowledgment recordsUntil staff member leaves + 6 yearsOfsted regulatory requirements

Children's Records Retention

Children's records are subject to specific statutory requirements. Many records must be retained indefinitely for safeguarding purposes.

Record TypeRetention PeriodLegal Basis
Child's core file/care record75 years after child reaches age 18 (or until age 100)Children Act 1989 & safeguarding guidance
Safeguarding & child protection recordsIndefinite (retention for life)Working Together to Safeguard Children
Serious incident reportsIndefinite (retention for life)Ofsted & safeguarding requirements
Daily logs & routine recordsUntil child leaves + 3 yearsLocal authority & Ofsted guidance
Care plans & reviews75 years after child reaches age 18Children Act 1989
Health records & medical informationUntil child leaves + 25 years (or until age 25)NHS & medical record standards
Educational recordsUntil child leaves education + statutory periodEducation regulations
Placement records & movement history75 years after child reaches age 18Children Act 1989
Accident & injury records3 years from date of incident (or 21 years if reportable)RIDDOR regulations
Photographs & media recordsUntil child leaves + 3 years (subject to consent)GDPR & consent terms

Important: Safeguarding-related records, serious incident reports, and child protection concerns must be retained indefinitely (for the child's lifetime) regardless of when they left care. This is a statutory requirement under Working Together to Safeguard Children and cannot be overridden.

System & Administrative Data

Data TypeRetention Period
User access logs1 year
System audit trails3 years (or longer if related to safeguarding)
Error & crash logs90 days
Backups & disaster recovery copiesUntil primary data deletion + 30 days
Communication logs (emails, messages)2 years
Session & authentication data30 days after session expiry

Special Category Data

Special category data (sensitive personal data) requires additional protection and specific retention considerations.

Health & Medical Data

Retained for the longer of: the primary retention period for the associated record, or until the individual reaches age 25 (for children's health records).

Criminal Record Data (DBS)

Retained indefinitely for safeguarding purposes as required by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and safeguarding statutory guidance.

Safeguarding & Child Protection Data

Retained indefinitely (for the lifetime of the individual) as required by Working Together to Safeguard Children and relevant statutory guidance.

Data Deletion Process

When retention periods expire, data is securely deleted in accordance with our data protection policies.

1

Review

Automated review identifies records approaching retention expiry

2

Legal Hold Check

System checks for legal holds, ongoing proceedings, or safeguarding concerns

3

Approval

Manager or data protection officer reviews and approves deletion

4

Secure Deletion

Data is securely deleted from production databases and backup systems

5

Audit Record

Deletion is logged in audit trail for compliance purposes

Your Rights & Exceptions

While you have the right to request erasure of your personal data, there are exceptions where we may need to retain records.

When We Cannot Delete

  • • Required for safeguarding or child protection purposes
  • • Needed for legal proceedings or potential claims
  • • Required by law (e.g., employment records, tax records)
  • • Necessary for regulatory compliance (Ofsted requirements)
  • • Public health or public interest reasons
  • • Research or statistical purposes with appropriate safeguards

In these cases, we will restrict processing instead of deleting, meaning the data will not be used for routine purposes but will be retained for the specific legal purpose.

Policy Review & Updates

This policy is reviewed annually to ensure it remains compliant with changing legal requirements and regulatory guidance. The last review was conducted on 11 June 2026.

Changes to this policy will be communicated to all data subjects through appropriate channels and will be published on this page with an updated revision date.