1. Introduction

Alternative Care Systems Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CareFlow Pro platform and related services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email, organization details)
• Care facility and resident data you input into our system
• Communications with our support team
• Usage data and system interactions

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Send technical notices and support messages
• Improve our platform and develop new features
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security audits.

5. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). You have the right to access, update, delete, or restrict the processing of your personal data. Contact us at privacy@alternativecaresystems.com for any data protection requests.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Care data is retained according to healthcare record keeping requirements.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: