CareFlow Pro

Contact Support

Get direct help from our expert support team. We're here to ensure your care facility runs smoothly with CareFlow Pro.

Phone Support

Speak directly with our support team for immediate assistance.

Available 24/7 for emergencies

Email Support

Send us detailed questions and we'll respond within 2 hours.

Response time: 2 hours

Live Chat

Chat with our support team in real-time through the app.

Available during business hours

Support Hours

Standard Support

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed

Emergency Support

  • Available 24/7
  • Critical system issues
  • Data emergencies

Common Support Topics

Login & Access Issues

Password resets, account lockouts, permission problems

Data Import & Export

Resident data migration, report generation, backup issues

System Performance

Slow loading, timeout errors, connectivity issues

Feature Questions

How-to guidance, best practices, workflow optimization

Send Us a Message

Emergency Support

For critical system issues affecting resident care, contact our emergency support line immediately.