Help Center

Find answers to common questions, step-by-step guides, and troubleshooting tips for CareFlow Pro.

Getting Started

Learn the basics of CareFlow Pro and how to set up your care facility.

  • • Setting up your organization
  • • Adding staff members
  • • Creating resident profiles
  • • Basic navigation

Care Management

Master care planning, assessments, and daily operations.

  • • Creating care plans
  • • Risk assessments
  • • Daily record keeping
  • • Incident reporting

Video Tutorials

Watch step-by-step video guides for common tasks.

  • • Dashboard overview
  • • Creating your first care plan
  • • Staff management
  • • Generating reports

Popular Help Articles

How to create a new resident profile

Step-by-step guide to adding new residents to your care facility.

Setting up medication administration records (MAR)

Configure electronic MAR for safe medication management.

Understanding compliance reporting

Generate reports for CQC and Ofsted inspections.

Managing staff schedules and rotas

Create and manage staff schedules efficiently.

Can't Find What You're Looking For?

Our support team is here to help with any questions about CareFlow Pro.